Predictions for workers’ comp in 2019 – part 2

Continuing the predictions for workers' comp in 2019.

6. The “advocacy” claims model will gain a lot more traction.

7. “Opt-Out” will not gain traction.

8. Service companies that deliver best-in-class customer service – and build that into their branding messaging – will win.

9. More success in reducing long-term opioid usage by more payers.

10. Payers will implement business models and processes using Artificial Intelligence

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